Engineered floor – installing – a clients experience!
It is always good to have feedback from our customers. Recently we received a lovely testimonial/installation experience from a client who wanted to lay an engineered floor in the kitchen of his London home.
I found Sutton Timber via the internet, searching for hardwood engineered floors from sustainable sources. I was particularly keen on timber sourced within the UK, ideally from a tree that had fallen naturally. I was particularly keen on timber sourced within the UK, ideally from a tree that had fallen naturally. I was advised elm was listed and could only be used if it had come to a natural end. This appealed enormously. The website was very helpful and laid out in a style that was easy to follow and informative.
I had a number of conversations regarding engineered floors with Ben on the phone who was patient, very helpful and not pushy. I am not a professional fitter/carpenter and Ben inspired confidence in choosing this material for my kitchen. I have fitted one other engineered floor in my home using engineered boards so I had a little experience. I visited the yard at Sotterley Sawmills and was shown the product, and advised that it wasn’t going to fit in my estate! Delivery of the engineered floor arrived on time and as expected. Fitting proved reasonably straight forward. I floated the floor and the main difficulty was a single step down to the lower level where I decided to use a strip perpendicular to the boards running lengthways. I used a thin plank of off cut elm which I planed down and routed a groove into. A join to make the length was necessary and I was happy with the result. I have subsequently seen a different technique, omitting the strip but I am happy with how my solution turned out. Where no skirting was used, I used a little cork strip, which blends in well. So well in fact that I might have omitted the skirting entirely, maybe next time.
R. Leeney – London.